Everyone has at one point or another conducted an interview. Auditors can’t begin their planned procedures until they conduct interviews of a variety of people in an organization. It is important for them to understand the functions of people in the organization and processes they are to rely on in the performance of the audit. But when it comes to confronting a target of an investigation, interviewing takes on a whole new meaning. It becomes a game of psychological warfare and if your interviewer is not trained in the art of conducting an admission-seeking interview, you don’t have a chance of accomplishing your objectives…beyond sheer luck. This course is designed to teach internal auditors how to increase their success in conducting such interviews.
Here is what you will learn:
- How you should plan for the interview, including where to conduct it and how to set up the room.
- Is there really anything to interpreting body language that could indicate the subject may be lying? The benefits of “baselining”.
- What are the best interview questions to ask?
- Should anyone else be present besides the target and me?
- What do you do when the subject objects to certain questions or becomes non-responsive?
- Learn the Seven Steps to getting the Admission.
These and many more questions are answered. The single best source of finding out: Who did it? Who else was involved? How much was taken? How long did it go on? How did it happen and go undetected? — Is logged in the mind of the perpetrator. If the interview is conducted properly and by a trained interviewer, these questions will be answered enabling the company to possibly recover huge losses, terminate the miscreants and all discovered cohorts, and prevent this crime from ever happening again.
Course note: This course can be adapted to teaching auditors in the art of performing fact-finding interviews rather than admission-seeking.